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You are a Consumer

Consumer Homepage

You can mail your survey to:
Ohio Home Care Program
Program Management Services
Quality Improvement
6100 Channingway Blvd.
Suite 700
Columbus, Ohio 43232





Consumer Satisfaction Survey

Let us know what you think about your Case Manager and Services, or anything else you think we should know. Your feedback will help us provide the best quality of service possible.

Your name (optional)
Your county
 
1. Does your case manager usually return your calls by the end of the next business day?
  Yes   No 
 
2. Do you feel that you have enough participation in planning for your home care services?
  Yes   No 
 
3. Does your case manager treat you with respect?
  Yes   No 
 
4. Can you usually get to the places you need to go, like grocery shopping or the doctor's office?
  Yes   No 
 
5. Overall, are you satisfied with your case manager?
  Yes   No 
 
6. Overall, are you satisfied with the services that CareStar provides?
  Yes   No 
 
Do you have any comments about CareStar or your Case Manager?
 
Do you have any comments about your services or provider?